Answered on: December 30, 2024

Client

I am about to rent a car, and I have an American Express, or revolut, but my physical card is stolen. and i did not get the physical card yet.

Client

i have revolut visa but also only digital

Agent

You can use your revoult card to make the reservation online. But not at the desk when you arrive for the security deposit.

Client

But the problem is.. i have American Express.. on my phone, but my physical card got stolen…

Agent

Amex cannot be used to make the reservation online, but can be used at the desk for the security deposit.

Agent

You MUST have a phyisical card on arrival. All companies require this.

Client

and i am not allowed to bring my husband’s card, right?

Agent

no - A card must be presented by the cardholder.